I purchased my cardigan on July 2, 2020. At the time of the purchase I paid an extra 20 bucks for express shipping to have it fully delivered between July 3-5 (ORTTU’s express shipping details for any order under $200: If you want to get your order faster (1-2 business days), choose the Express option at checkout for $19.99). When I didn’t see that the order shipped I reached out on the morning of Friday July 3, to find out when the order would ship. I didn’t receive a response from Nina until Sunday July 5th stating that it would be processed and shipped until Monday July 6th. The order itself literally sat in process with the warehouse (which is somewhere in New Jersey) and did not ship out until two days later with an estimated delivery date of July 11.
I finally got the cardigan days after being sent several emails and texts stating that I should have received by now and asking how I liked it.
As far as the cardigan is concerned. I’ll give it five stars because I love the craftsmanship and the fabric and how sturdy yet flowy the fabric is. As far as company itself I’m going to give it one star because I when you offer express shipping (needs to learn a thing or two from Amazon or Taft Clothing) with a specific time frame, it should be delivered as advertised or indicated. I should not receive it almost two weeks after I order something. I very seriously doubt that I will buy something from this place again.
Fits All Sizes / White