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F.A.Q

ORDERS AND SHIPPING

We ship worldwide to 190+ countries. 

To change to your country and currency scroll up to the top of any page and select the SHIP TO: COUNTRY selector on the left side.

We offer both standard and overnight Shipping on all orders in the US (excluding Puerto Rico - standard shippping only) and standard shipping outside the US.

Your order is processed as soon as it comes in! If your order is placed before 1pm EST (Monday - Friday), your package will leave our warehouse in New York on the same day.

Orders within the US (excluding Puerto Rico) are shipped using FedEx. The most popular method is Express Priority Delivery ($12.95). However, we also offer expedited shipping at checkout. Please note that orders to Puerto Rico are shipped using USPS

Orders outside the US are shipped using DHL Express for $24.95 and will arrive at your address in 2-4 business days.

Fear not! We have taken care of all import duties, taxes, and custom fees for you. The price you see at checkout is the price you will pay. No surprises! Though 99% of companies won’t do this, we LOVE going the extra mile for our clients.

We understand that speed is of the essence when it comes to getting to enjoy your pieces.

Your order is processed as soon as it comes in! If your order is placed before 1pm EST, your package will leave our warehouse in New York on the same day.

Orders within the US are shipped using Fedex Express and will arrive to your address in 1-2 business days.

Orders outside the US are shipped using DHL Express and will arrive to your address in 2-4 business days.

At ORTTU, we care about the wellbeing of our staff. Our warehouse team rests on weekends and national holidays, so orders placed then would be shipped the following business day.

P.O. Boxes are not an option at this time.