Contact information
Last updated: August 14, 2026
Website operator and privacy controller
ORTTU Online LLC operates orttu.com and the ORTTU brand. ORTTU Online LLC is also the business and privacy controller responsible for the practices described in the Privacy Policy.
ORTTU Online LLC
175 SW 7th St STE 1517
Miami, Florida 33130
United States
General, customer care, legal and privacy inquiries: info@orttu.com
Press, styling and partnership inquiries: oleksii@orttu.com
We usually reply within 1–2 business days. This is a service target, not a guarantee, and it does not extend or pause a legal, return, cancellation or dispute deadline.
ORTTU does not provide a public telephone support line. Please use the email routes above or the website contact form.
Seller and merchant of record
The seller and merchant of record for a purchase depends on the delivery destination:
- United States deliveries: WithReach LLC is the seller and merchant of record.
- Deliveries outside the United States: the applicable Global-e entity identified at checkout and in the order documentation is the seller and merchant of record.
ORTTU Online LLC operates the website, brand and customer experience but is not the seller or merchant of record unless checkout expressly identifies ORTTU Online LLC in that role. Review the seller identity and transaction terms shown before submitting an order. The seller is responsible for the sale obligations allocated to it by law and those transaction terms. ORTTU may provide customer service, fulfillment and returns support on the seller's behalf.
Platform and hosting
The online store is hosted and powered by Shopify. Shopify supplies ecommerce infrastructure but is not the seller or merchant of record for purchases made through orttu.com.
Intellectual property
Unless otherwise stated, the ORTTU name, trademarks, logos, designs, photographs, video, text, graphics, website layout and other content are owned by or licensed to ORTTU Online LLC and are protected by applicable intellectual-property laws. Use of this website does not grant permission to reproduce, distribute, modify or commercially exploit that material except as permitted by law or with prior written consent.
To report suspected infringement, email info@orttu.com with the subject IP NOTICE. Include the work you believe is protected, the material at issue and its location, your contact information and the basis for the claim.
Website information and third-party links
We work to keep website information accurate and the Services available, but content may occasionally contain errors or become unavailable. Product, price and order issues are governed by the Terms of Service and the terms shown at checkout.
The website may link to services operated by other parties. Those parties control their own services, terms and privacy practices. Nothing in this notice excludes responsibility that cannot legally be excluded.
Canonical policies
- Terms of Service
- Privacy Policy
- Refund Policy
- Shipping Policy
- Accessibility Statement
- Insiders Club Terms and Conditions
Legal notices
Send general legal notices to info@orttu.com with the subject LEGAL, or mail them to the address above. Sending an inquiry does not extend or pause a legal deadline.
This notice does not limit any mandatory consumer right or remedy available under applicable law.